Call centre agent

Call centre agents in Pakistan: pay, registration and hiring

Updated 4 November 2026

A call centre agent in Pakistan earns roughly Rs 25,000 to Rs 30,000 a month, according to a 2026 guide to call centres in the country. Pay depends on the call type, schedule and working language, so the quickest way to current offers is a request on BlaBlaPrice, where local providers reply with their terms.

• Call type: inbound, outbound or chat support
• Monthly salary and what it includes
• Workplace: office or home-based
• Schedule: day, night or shifts
• Working language, branding and the project the team will serve

Registration and licences

Every call centre in Pakistan must register. According to a 2026 guide, the registration fee is Rs 20,000 for the main office, and renewal costs Rs 15,000 a year, so budget for the renewal every year and not only at the start. Call centres are legalised through PSEB registration, which needs company documents. Ask any provider you hire to show that its centre is registered before you sign.

The hot season and power backup

From May to September the heat is very strong, so cooling in the office is a running cost, not a one-off. A setup guide for Pakistan lists seats, connectivity redundancy, power backup and licensing as the main cost drivers, so ask providers to show power backup in the offer. The mild months from November to March make long shifts in a warm room easier for staff, which is worth knowing when you plan the start date.

Cities, language and recruiting

Name the city where the agents will work: Karachi, Lahore, Islamabad, Rawalpindi or Faisalabad. State whether you need English, Urdu or both, and how many seats the team has to fill. Shift work is common in call centres, so write the evening or night hours into the offer rather than leaving them to be agreed later. A nationally recognised Call Center Agent qualification with no entry requirements exists, so a provider can train new staff before they start on the phones.

To get offers for call centre agents on BlaBlaPrice, describe the call type, number of seats, language, schedule and monthly budget in your own words. Your contacts stay hidden, and you choose who receives them. If you need chat rather than calls, see live chat agents, or read how BlaBlaPrice works.