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Hotel or restaurant administrator
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How to find a hotel or restaurant administrator

Who exactly do you need

The word “administrator” hides different people. In a hotel, it is the front desk: check-in and check-out, bookings, payments, work with booking platforms. In a restaurant, it is the person who greets guests, runs the floor, solves conflicts and supervises the waiting staff. If you describe it in one word, everyone will reply, and far from everyone will fit.

So in the request, say at once where the person will work and what tasks they will cover. For a managerial post with responsibility for profit, also see restaurant or hotel manager.

What to put in the listing

  • Duties — guest check-in, bookings, cash desk, shift reports, key control, checking room cleanliness.
  • Type of place — a 40-room hotel, hostel, restaurant, hotel restaurant.
  • Place of work — city, area or a hill station.
  • Schedule — 5-on-2-off, 2-on-2-off, 24-hour duty every third day, night shifts.
  • Salary — fixed pay, share, bonuses, whether training is paid.
  • Employment — formal contract, seasonal, permanent.
  • Experience — from six months, or none and we will train.
  • Languages — spoken English if you host foreign guests.

Example request

“Looking for an administrator for a 40-room hotel in a mountain resort town. Check-in, bookings, work with Booking.com, shift reporting. 24-hour duty every third day, formal contract. Spoken English, six months of experience. Pay HK$2,400 a month.”

How to select candidates

The administrator is the face of the place, so a conversation counts for more than a CV. Ask how the person would act if a guest is unhappy with a room, if there is a double booking or if the power goes. For night and 24-hour shifts, check that the candidate is really ready for such a schedule.

Agree separately on responsibility for the cash and keys and on the probation period. If the pay is honestly described in the listing, people it suits will reply, and you spend less time on interviews.

How the search works through BlaBlaPrice

You do not hunt for candidates through ads: you write the listing in your own words and those who are interested reply. Before it is shown, the text is checked for ads and contacts and you get hints on missing details. Candidates describe their experience, when they can start and what they expect, and you compare replies in the chat. Your phone number is hidden, and contacts go only to the one you choose. It is free for the employer. A request stays active for 7 days and can be extended. More in how it works.

For those looking for an administrator job

Register on BlaBlaPrice as a service provider, choose this category and your area, and you will receive job requests to reply to. Describe your experience, languages and when you can start. See similar jobs in the Hotels / restaurants / tourism section.

Questions and answers

Can I hire an administrator without experience?

Yes, for a small place this can make sense if the person is sociable and learns fast. Simply write “we will train” in your listing, and exactly such candidates will reply.

What is better: fixed pay or a share?

For a hotel, fixed pay per shift or month is more common. A restaurant sometimes adds a bonus on revenue. The main thing is to state the scheme plainly so candidates do not have to guess.

Does an administrator need English?

If the place hosts foreign guests or works with international booking platforms, yes, and it is better to state the level. For a local restaurant it may not be essential.

Do all candidates see my phone number?

No, contacts are hidden. You pass them only to the one you choose, through the channel you pick yourself.

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