Outsourced IT for your office: a system admin on a monthly plan
A one-off call or ongoing outsourcing
There are two usual scenarios. The first: something broke or needs setting up. A network and Wi-Fi, printers, a new employee's computer, backups, email. The second: regular maintenance of the office for a fixed monthly fee, where the administrator watches the system, updates it, answers staff requests and visits when needed.
For a small office without its own IT department, a monthly plan is often more convenient than a full-time administrator: you pay for the volume of work, not for a salary.
How it works on BlaBlaPrice
You write one request: how many computers, what is in the office, what needs doing. Administrators and companies reply in the chat: a price or what it depends on, the format (remote or with visits), the response time. They see where their offer stands among the others and may improve terms. Reviews are visible next to each. You pass your contacts only to the provider you choose.
What to put in your request
- What to do — network and Wi-Fi, servers, printers, PC maintenance, backups, email.
- Workstations — how many computers and users, how many servers and offices.
- One-off or outsourcing — a single task or a monthly plan.
- Infrastructure — Windows or Linux, domain, Microsoft 365, cloud services.
- Format — remote support or visits, and how often.
- Office address — city and area for visits.
- Deadline and budget — for example, before the office opens; the monthly budget, if you want to name one.
Example: “George Town, an office with 12 computers, Windows Server and Microsoft 365. I need a monthly plan: a visit once a week, remote support in working hours, backups. Set up the network and Wi-Fi before the office opens, budget up to RM 730 a month.”
How to compare offers
A monthly fee hides many details. Ask what is included: the number of requests, response time (for example, on a working day or 24/7), visits, monitoring, backups, purchase of equipment. Find out what counts as a separate task and at what rate.
Ask about security: how access is organised, whether passwords are tracked, antivirus, backups and testing that they can be restored. Ask for a description of how your login details and documentation will be stored, so that you don't depend on one person.
Common mistakes
- Having no backups, or never checking that you can restore from them.
- Handing over the one admin password and having no access of your own.
- Not keeping a record of equipment and licences.
- Agreeing to a monthly fee without a clear list of services and response time.
If you need something developed for your business, see programming and IT services. For accounting systems there is accounting software setup and support, and for your website, website maintenance. More about the service is on the “How it works” page.
