Refund Policy for blablaprice.com

Effective date: 11 April 2025 (or according to the date of your Public Agreement)

This Refund Policy (the “Policy”) describes the terms under which refunds are or are not made for Services purchased through the blablaprice.com website (the “Website”), operated by EVERLOGIC LLC (the “Company”). This Policy is an integral part of the Public Agreement (offer), available at: https://blablaprice.com/site/termsofuse.

1. General provisions

The Website’s Paid Services: Subscriptions to the Start, Business and Pro plans, are provided to business entities for their business activity (clause 3.10 of the Public Offer). This Policy sets out when payments for them are refunded and when they are not. Subscription payments are accepted by Aristokrates OÜ (AgentaOS, Estonia) as the merchant of record; refunds are made through it by the same method used for the payment.

2. Cancelling a Subscription

The User may cancel a Subscription at any time in their personal account or by writing to support@blablaprice.com.

After cancellation the Subscription is no longer renewed and no further payments are charged.

Access to the features of the plan remains until the end of the period already paid for (a month or a year).

The fee for the current paid period is not refunded in proportion to the unused time, except in the cases listed in section 4.

3. Monthly Contact Quota

A contact is considered used at the moment contact information is exchanged with a buyer (clause 3.8 of the Public Agreement); used contacts are not refunded.

The unused part of the Monthly Contact Quota is not carried over to the next month and is not compensated.

4. When payments are refunded

The Company refunds a payment if:

The User applied within 14 days of the first payment for the Subscription and did not use a single contact during that time. In that case the full amount of the first payment is refunded and the Subscription is cancelled. For such a refund the User sends a letter to refund@blablaprice.com from the email address of their Account. Letters to this address are reviewed automatically at least once every 5 hours: if the conditions are met, the User receives a letter with a link to confirm the refund, valid for 48 hours; if not, a reply with the reason, and the request is passed to support.

The payment was charged twice or by mistake for technical reasons.

The Subscription was renewed and paid for after the User had cancelled it.

Through its own fault, the Company did not provide access to the features of the paid plan for a significant part of the paid period. In that case the Company refunds a proportional part of the fee or, with the User’s consent, extends the Subscription by the corresponding time.

To request a refund, the User sends a request to support@blablaprice.com within 30 days of the payment date, stating the ID of their Account and the payment date. Payments are refunded by the same method that was used to pay, within 14 business days after the request is confirmed.

5. When payments are not refunded

Except for the cases listed in section 4, payments are not refunded, in particular in the event of:

The User changing their mind about using the Services.

Not using the features of the paid plan, including the Monthly Contact Quota, except in the case of a full refund within 14 days of the first payment.

The User deleting their Account (clause 7.2 of the Public Agreement).

Blocking of the User’s Account for breach of the Public Agreement, the Rules for posting requests and offers or applicable law (clause 7.1 of the Public Agreement).

6. Exceptional cases

The Company may, at its own discretion and without any obligation, consider a refund or an extension of the Subscription in other exceptional cases. Such a decision does not set a precedent and does not oblige the Company to do the same in the future.

7. Agreement with the Policy

By paying for a Subscription, the User confirms that they have read this Refund Policy and the relevant provisions of the Public Offer and agree to them.

8. Changes to the Policy

The Company reserves the right to make changes to this Refund Policy. Such changes take effect when they are published on the Website. Changes do not apply to a Subscription period already paid for.

9. Contact information

For any questions about this Policy, please use the contact information given in the Public Agreement on the blablaprice.com Website.